Other important information:
• Animal Quarantine Section: 99-951 Halawa Valley St, Aiea, HI; (808) 483-7151
• City/County Dog Registration: Any Satellite City Hall location; (808) 532-7700 ext 282
• MWR Boarding: 99-951 Halawa Valley St, Aiea, HI; (808) 368-3456
Do you live in Oahu military housing?
If so, pets must be microchipped and be current on all required vaccinations
The MCBH and the JBPHH clinic does not have the proper equipment or capability to perform surgeries. Additionally, we are not an emergency or 24-hour facility. We can refer your pet to our neighboring military VTF’s or an off-base veterinary facility to provide your pet with the best care possible.
2) Why can’t you offer walk-ins or same day appointments?
Our limited services makes it difficult to offer walk-ins, which are generally an emergency or sick call. We do our best to accommodate everyone as soon as possible.
3) If you can see records from every clinic, why can’t you see every clinic’s schedules or account history?
Some users do have access to other facilities, but VTF staff members cannot schedule appointments for other clinics. Making appointments at another facility could cause scheduling issues within that clinic.
4) Why does it take so long to register or to make an appointment?
Until recently, we have had limited staffing. Registration, if the form is completely filled out and if records are provided, can be completed in about 1-2 days.
5) Why can’t you accept Care Credit or other credit card forms (i.e. American Express)?
Our clinic does not set the payment parameters. Currently, our guidance is to accept Visa, MasterCard, Discover, check, or money order. We cannot accept cash, as we do not have a bank on the island to deposit our funds.
6) Why do I have to take my international health certificate to the USDA? Why are your doctors not able to certify for these certificates?
Military veterinarians are able to endorse select international health certificates because of an agreement between those countries. Civilian veterinarians do not have this exception. A USDA endorsement is required for international health certificates and travel, and we do everything we can to help our clients find their local USDA office or the best method for attaining the endorsement.
The Joint Base Pearl Harbor-Hickam Veterinary Treatment Facility is professionally staffed by Army Veterinary Corps personnel with the primary mission of providing complete veterinary care for all government-owned animals. Our staff understands how important your pet is to you and with that in mind, we also offer many types of routine care services for the pets of military families.
•Wellness/sick call examination
•Health certificate exam (domestic & international)
•Vaccines (Rabies, Distemper, Leptospirosis, Bordetella, etc.)
•Parasite preventive care
•Feline FeLV, deworming, parasite screening
•Full diagnostic capabilities – Laboratory services, x-rays, and ultrasounds
•Dental services – Cleaning, extraction and root canal
Services available by appointment only. Appointments available to all military members, retired active and retired reserve members, and military dependents.
Due to our limited manpower and resources, most veterinary emergency cases are best served through a full service civilian veterinary hospital.
VCA Family Oahu: 98-1254 Kaahumanu St, Pearl City, HI; (808)-484-9070)
Veterinary Emergency and Referral Center (VERC): 1347 Kapiolani Blvd #103, Honolulu, HI; (808) 735-7735
Waipahu-Waikele Pet Hospital: 94-485 Koaki St, Waipahu, HI; (808) 671-7387
Feather and Fur Animal Hospital: 25 Kaneohe Bay Dr #132, Kailua, HI; (808) 254-1548
•Fort Shafter (808-438-5231/5233)
•Joint Base Pearl Harbor–Hickam (808-449-6481)
•Schofield Barracks (808-655-5893)